TOS update: Responsible use policy
This is a great addition to our Terms of Service. I urge all CallFire.com users to read it. Our legal team recently updated the CallFire Responsible Use policy and here's what our faithful users need to know. ~DR
RESPONSIBLE USE POLICY:
We Recommend Firefox
Those who have called into our support line would have heard the familiar recommendation of switching browsers from Internet Explorer (IE) to Firefox.
Secrets of a Successful Voice Campaign
We get a lot of calls from our clients asking for secrets of a successful campaign. This, as it turns out, is a loaded question as so much depends on the purpose of the campaign as well as the end audience. However for discussion purposes we'll narrow it down to traditional lead generation campaigns.
Note: As you read these, please keep in mind that this is not professional marketing advice, merely experience based suggestions. People go to school for this stuff, i.e., to deep-dive into marketing, we didn't.
New Feature: Phonebook File Upload
We're pleased to announce that users can now upload files to their phonebooks. Simply click on the add numbers link:
It will pop up the standard text box that allows you to enter numbers manually as well as the famous file prompt that you're used to seeing in your add numbers page.
New Feature: You've Got Mail
We would also like to announce the inaugural of our account alerts feature. Account alerts will inform you about specific events that need your immediate attention. This can include events like campaign start and stop, low funds, or bad file uploads.
Currently, the Callfire system will inform you if any numbers you upload to your campaigns have processing errors.
New Feature: Remove Duplicates
Lately we've been churning out features so fast that we've not gotten enough time to write about them. However, this one feature is too hard not to sing praises for: Removing duplicates. Now, every time you add numbers to a new or existing campaign, you'll have the option to remove duplicates from that list. To do so, just choose yes to the question below and you're done!
We're Moving!
Pardon the mess while we move from our bohemian Santa Monica offices to the heart of the downtown LA's financial district. The new location will help us serve you in new and innovative ways!
Quote of the Day
Never confuse movement with action
FAQ: Does a slow Website mean slow Campaign?
The short answer is no.
Our Website runs independent of our dialing infrastructure which is spread across two data centers in the continental United states and is hosted on dozens of servers. Our UI, though our only public face, is but one small piece of it.
FAQ: How do Campaign Thresholds Work?
For voice broadcast campaigns, campaign thresholds determine how fast or slow your campaigns run. Each campaign starts with a default threshold of 50 CPM (Calls Per Minute). This is the default account threshold as well. This means that the system will dial fifty numbers every minute that the campaign is running. However, if you have multiple campaigns running, only one will run at 50 CPM, and all other campaigns will run at 1 CPM.
YellowPages.travel & CallFire.com
Bobby Khalili, CEO of YellowPages.travel once did some interesting work with us here at CallFire. He invested in a prototype shopping application that used Speech recognition & cell phone UPC picture scanning. CallFire developed the technology but the user interface was never quite perfected and the product was never ushered to market.
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