The Phonebook Feature: The DNC Edition
Many of our customers are aware of our Phonebook feature. This feature allows you to have one list of phone numbers that can then be reused for future campaigns. There is a default phonebook created for you that houses your DNC numbers, i.e., numbers that should not be called again. As stated earlier, this list is live.
Truly Virtual Call Centers
CNN has this article about companies that hire home-based workers. With quality of life becoming an increasingly paramount factor in people's lives more companies more companies allowing for employees to work from home. The story states that:
The Tales of VoIP Middleware
Some of our customers may have experienced intermittent issues with their campaigns today (specifically between the hours of 2:00 PM - 3:00 PM PST). Rest assured that the issue was not with CallFire's own servers.
Press 1
Press-1 campaigns have been around for a while. Why would our Press-1 campaigns be any different? Because we add a Voice 2.0 twist, of course.
CallFire: The Personal Wakeup Service
My colleague Adrian and I were lamenting about how the startup life can impede one's workout schedule. Unlike me, he's a workout fanatic. Working out in the morning would be a good way to 'get it done and get it out of your way'. One challenge is consistently getting up in the morning, and that's when Adrian came up with an idea: Why not use CallFire as a wake-up service?
Voice Messaging API
CallFire affords developers a powerful Voice Messaging API that enables businesses to intertwine voice messaging into your web presence, proprietary software, CRM, or internal software!
What the !#@% are Voice 2.0 Teleservices?
The Direct Marketing Association conference held in Chicago was quite a learning experience for the CallFire attendees. To our amazement, many marketing executives had not used (nor were familiar with) Voice 2.0 Teleservices, Voice Broadcast or Virtual Call Center functionality!
Hosted Call Center API
A new hosted call center api is released. Allows you to integrate a large distribution of agents into our system and control popup and data collection on your end. The api is easy to use and the Callfire system will handle all the telecom and predictive algorithm calculations. Easily scalable for 1 or even a 1000 agents simultaniously.
Internal List Management
CallFire now supports internal list management. You can create and maintain a list of phone numbers easily within your dashboard. This feature also provides an internal do-not-call list support for your campaigns.To use the feature, click on the phonebook link.
Create a new list and start adding numbers to it. The internal do-not-call list will be created automatically for you when you make your first campaign. You can add and remove numbers from all of your lists.
Pages
