Tuesday, July 10, 2012

SMS Marketing Success Story: Dunkin Donuts Uses a Short Code Based Text Marketing to Drive Sales

Text marketing has become an essential part of a brands marketing efforts. When executed properly, SMS marketing can yield impressive results. The ubiquitous usage of cell phones and the high text message open rates make text marketing an effective means of breaking through the clutter vying for a consumer’s attention. A well executed SMS marketing campaign requires a lot of planning and strategizing.

Monday, July 2, 2012

Mobile and Text Marketing Stats to Drive Sales

Marketing is a data driven process. Knowing how consumers are accessing content and are making purchasing decisions integral to any marketing campaign. To keep you up to speed with the June’s need-to-know marketing stats, we’ve compiled the following list of text marketing and mobile marketing data:
Thursday, June 21, 2012

CallFire Joins Global Effort to Raise Money for Greater Gender Equality in Education and Enhanced Literacy

Around the world, more than 60 million children of primary school age lack adequate access to education. Most will never learn to read or write. In particular, young girls receive less instruction, and what they do receive is often of lower quality.

Wednesday, June 13, 2012

Power Dialing for the Greater Good

When you hear the term power dialing, the general thought that comes to mind is Telemarketing, which usually has a negative connotation in the general population. However the use of autodialing goes far beyond the marketing world. In fact, quite a few common uses help us in ways we rarely think of. Let’s look a few of those uses:

Monday, June 4, 2012

Getting Your Campaign Running With a Virtual Receptionist

Campaigns are here today, gone tomorrow. Resources are short and time is scarce. The relatively short shelf life of a campaign makes investing in expensive software not realistic. Installation of costly equipment for a campaign that usually lasts for six months rarely makes sense and when you have multiple offices it makes even less sense. One of the most glaring examples of this would be buying a dedicated campaign phone line. For one, installation of a phone a system is both costly and is time consuming.

Thursday, May 31, 2012

Text Marketing: Analyst Project Increase Use in Text Messaging

Over the last two years there has been a proliferation of mobile messaging apps such as WhatsApp and iMessage, and social media messaging tools like Twitter. These applications allow the user to send and receive text messages for free without having to use up data from a cell phone package.
Tuesday, May 22, 2012

Bringing Your Call Center to the Cloud

In December of 2011, the US Call Center and Consumer Protection Act was introduced in Congress. The bill would refuse federal grant or loan programs to companies with offshore call center operations. It would also require offshore call center employees to reveal their location to U.S. consumers and give them the option to be transferred to a domestic call center.

Friday, May 18, 2012

Giving Voice to the Masses: The Emergence of the Long Code

The major wireless carriers came together in 2003 to create short codes to allow marketers to easily communicate with mobile phone users. Since then SMS text messaging has exploded in popularity. However, short codes haven’t seen an equivalent growth.
Tuesday, May 15, 2012

Top Ten Advantages of SMS Text Marketing

SMS text marketing has quickly become the leader in the mobile marketing advertising medium for good reason. While traditional marketing such as print and direct mail is costly and often lacks the results businesses need, SMS marketing offers unique advantages for small businesses and organizations needing to increase sales, without increasing their advertising budget.

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