Monday, April 20, 2009

Call Tracking arrives! Buy toll free numbers from CallFire

This weekend, CallFire developers rolled out a great new feature: Inbound telephone service.  Now, you can buy Toll Free & Local telephone numbers with only a few clicks on our website!

This powerful new feature allows you to track which advertising campaigns generate you the most sales calls.

Screenshot:

Call Tracking Routing Toll Free Numbers CallFire

Monday, April 13, 2009

5 ways VoIP can make your sales lines ring

https://www.callfire.com/products/voice-broadcastCloud telephony platforms can help your business generate inbound sales calls.  Here's a few different ways our customers are making their sales lines ring, using VoIP.
Wednesday, April 8, 2009

How to add a CRM link to Virtual Call Center campaigns

Do you use a hosted-CRM utility?  Do you use CallFire's Virtual Call Center?  If your answer is 'Yes' to both of these questions, your VCC agents might benefit from a link to your CRM platform, directly within the CallFire Agent Popup screen.
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Tuesday, April 7, 2009

Join our Mailing Lists

CallFire has some new mailing lists for all our users. Please sign up to get the latest information and release news!

Developers List Features

  • Latest Updates
  • Bug Fixes and Work Arounds
  • Maintenance information
  • ...and more!

Newsletter Features

  • Latest Features
  • Upcoming promotions
  • Tips and Tricks
  • ...and more!
Tuesday, March 24, 2009

Search, Remove and Add to internal DNC for your Campaign

iThere are a few management features on your call details page for your campaign. Here is how you use them:

campaign-details-dnc-remove

Tuesday, March 10, 2009

Video tutorials teach Voice Broadcast and Virtual Call Center

Here are a few videos to make everyone's lives a little bit easier.  If you're a new CallFire user, these videos will walk you through the campaign-creation process.  (Non-techies looking for a more detailed walkthrough, please click here for a detailed, 7-minute Voice Broadcast campaign-setup walkthrough.)

Update 12/2012: These videos are no longer available, to watch a training video, please visit our video library.

Thursday, February 26, 2009

Voice Mashup APIs for your Phone Mashup Map

Say that 5 times fast!   A lot goes into a well made Voice Mashup.  Not only do Voice Mashup API apps have to find a target audience, but in order to gain popularity it is essential that they generate plenty of location-specific content.  One of CallFire’s earliest clients, GeoGraffiti.com has done a pretty good job at that.  

GeoGraffiti's Voice Map has grown from a 3-user proof-of-concept, to over 10,000 users on iPhone, Android & GeoGraffiti.com, all in less than 1 year.

Friday, February 20, 2009

Homesourcing solutions webinar and tips

What's all the Homesourcing buzz about?  Isn't that what CallFire has been doing for years? ;)

Homesourcing is a hot buzzword that is strongly associated with the growing Virtual Call Center market.  In short, homesourcers will hire, or move existing agents, to their homes.  This allows agents to work from the comfort of home while allowing administrators the ability to monitor and control an agent's call volume.

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Wednesday, February 11, 2009

DIY Lead Gen

The Free Do-It-Yourself Lead Generation webinar will be conducted as a 2-part series.

Session 1:  How to use a Virtual Call Center and Predictive Dialer to optimize my time and contact 1000’s of businesses weekly.

  • Preparing an Excel list of my business telephone phone numbers.
  • Optimizing ROI by developing a thoughtful callback strategy.
  • Monitoring other sales agents that work from home.
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Tuesday, February 10, 2009

Carriers: Resell our services, use your telephony.

CallFire™ today announced March 1st, 2009 as its release date for the heavily anticipated BYOC ("Bring-Your-Own-Carrier") Reseller Program, designed to allow Carriers and VoIP resellers to profitably resell many of CallFire’s services.

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