New Dashboard Layout
by Jeff Spisak
You may have noticed that CallFire has recently changed its user interface. This was only the first step along the way as we implement new and exciting innovations in our application.
This first enhancement involves the main Campaign Dashboard page. Formerly, all inbound campaigns, including call forwarding numbers, were listed on the Campaign Dashboard. These have been moved exclusively to the My Numbers page (accessible by clicking the Numbers link in the top menu).
Homesourcing a Call Center Saves American Jobs
Promoted Twitter: How it Works and What We Learned from It
by Natalia Klishina
Towards the end of 2010, CallFire was invited to try out the beta of Promoted Twitter. I had originally written a blog article explaining the service and reviewing it. Unfortunately, this article has been removed due to Twitter's informing us that "during the beta rollout of [their] Promoted Products services, advertisers can't blog about their experiences using the products."
CallFire at Twiistup
Yesterday, the CallFire team sponsored Twiistup 8, LA's largest tech event. We met so many great people, heard inspiring presentations, and were proud to be among other Los Angeles startups making exciting things happen. As our newest team member Daniel said, "It's incredible—Everyone here has a good idea."
Changing the Name of a Call Forwarding Campaign
by Jeff Spisak
Call forwarding: you love it. So much so you've bought a forwarding number from CallFire: 555.123.4567. Now you want to use it, so you have it set up to forward to your business number, let's say that is 444.123.4567. Everyone knows that you can add identifying tags to this on the My Numbers page, but what about the campaign dashboard? When you navigate to that page, all you see are the two numbers sans tags, as in our example below. Can't we make that more readable?
Extracting Text into Separate Columns
by Jeff Spisak
So you've run a campaign and everything went swimmingly. Now you are ready to extract your data and review your findings. There's just one problem: Excel pulls all your particular data and lumps it all in the same column. Isn't there a way to make it more readable?
Merging Columns in Excel
by Jeff Spisak
So you're all ready to import your numbers into CallFire when you notice, to your horror, that the area codes and the phone numbers are in different columns! Do you have to copy and paste the entire list by hand? Isn't there another way? Take heart: there is indeed! Just grab your Excel workbook and follow along with us.
855 Toll Free Numbers
by Kimberly Kohatsu
Not everyone realizes that there is a recently unveiled toll-free area code, 855, available.
An 855 phone number works exactly like any 800 number (800, 877, 866, 888). The benefit, however, is because these numbers are brand new, you can be assured no other business has ever owned or used this number in the past. Your business won't get any calls intended for a previous owner, which can sometimes happen when numbers get recycled.
VIDEO: Tips to Creating an Effective Voice Broadcast
by Kimberly Kohatsu
In my capacity as CallFire's Director of Marketing, I am trying not only to market CallFire as a brand, but to help our clients, most of whom are small business owners, market themselves.
The CallFire Scavenger Hunt at Twiistup
CallFire is proud to sponsor Twiistup, LA's biggest technology event. Twiistup 8 will take place February 9 and 10 at the Skirball Cultural Center.Pages
