Friday, July 2, 2010

SMS Text Messaging Released!

We are happy to announce the launch of our new SMS text messaging product!


Features include:
  • Simple uploads using Excel or CSV lists
  • Delivery reports and analytics
  • Send one or thousands of text messages
  • Only 3 cents per text message
  • Enterprise grade reliability
Monday, May 17, 2010

CallFire rings in the RWW Mobile Summit in Mountain View

The Computer History Museum in Mountain View was packed last week with computer relics and hundreds of RWW Mobile Summit attendees to adore them. The unconference itself began with CallFire CEO Dinesh Ravishanker introducing the keynote speaker Richard MacManus, the Founder and CEO of ReadWriteWeb. Just before he handed things off to Richard, Dinesh had all attendees reach under their seats for the CallFire giveaway - a toll free number with 1000 IVR minutes.

Monday, May 3, 2010

CallFire Co-Founder Vijesh Mehta Speaks on Entrepreneurship

Co-Founder and CTO, Vijesh Mehta speaks about his experience as an Entrepreneur at an APEX panel featuring professionals in various stages of their ventures.

Vijesh answers the following questions:
  1. Startups are risky.  Why do you do it?
  2. How do you feel about funding? Does it mean selling your soul to the devil?
  3. What was the hardest thing during the first year and how did you overcome it?
  4. How do you recruit a great team when you have limited funds?
  5. How many hours do you work a week?

Monday, April 12, 2010

How to Interface CallFire’s Cloud Call Center with your Web-based CRM

Do you use a hosted-CRM application?  Do you use CallFire’s Cloud Call Center?  If your answer is "Yes" to both of these questions, your agents might benefit from a link to your CRM platform directly within the CallFire Agent Popup screen.

Thursday, April 8, 2010

@CallFire to attend @RWW Mobile Summit in Mountain View

It’s official, the CallFire dev team will be attending the ReadWriteWeb Mobile Summit in Mountain View, California on May 7th, 2010!

Friday, April 2, 2010

CallFire adds Live Chat Support for Customers

Have you ever wanted a quick question answered via chat?  CallFire just released chat support for customers who are logged in as a CallFire administrators!

Using Chat Support is easy:

1) Log into CallFire.com

2) Look for the chat box on the lower right hand gutter of your browser, and will expand when clicked.

3) See if a support agent is available (it will say "Hi, I am around")

Monday, March 29, 2010

IVR by CallFire

This is a re-post of an older post.  But a great reminder for those of you who haven't yet taken advantage of IVR Designer!  Build your custom inbound or outbound phone experience, for only 5c/minute We are thrilled to announce the release of our newest product: Hosted Interactive Voice Response (IVR) !
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